LPN - LPN- Private Duty Phoenix Home Care Employee Review

1.0
Sep 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing different that the competitors don't offer

Cons

The competitors offer training pay and time and a half for holidays. Some competitors also offer overtime. This company refuses to allow overtime except when they are in jeopardy of losing a client to understaffing. I have been with the company for over 3 years. Each year, they try to find a reason to not pay me my vacation pay. This year my mother in law was dying at the hospice house. The company does not offer any bereavement pay either, but they said I could take the time I needed off without pay. I needed 2 weeks off as she ws actively dying and I did not leave her bedside. I have 36 hours (3 12hour shifts) with a client. A month later, when I asked for my vacation pay (based on average of a year's weekly hours) the company told me they denied my vacation pay because I averaged one hour short of the minimum; they claimed I was 50 hours short. What the company did was figure in the 2 weeks I took off to be with my husband and dying mother into the average. My missed hours were 72 hours, and divided into 52 weeks, I would have made my hours. It is a company claiming to have Christian values (all companies say that) and this is dishonest in my opinion, to say the least. I am only staying on because I care about the client I care for all these years. I could care less about the company, and if I wasn't this attached to the client I would have left already.

avatar
Phoenix Home Care Response
7y
At Phoenix Home Care & Hospice we strive to take care of all employees. There are stipulations that have to be followed and honored to be fair to all employees across the board. We do pay holiday pay and allow time off.

Explore other reviews about Phoenix Home Care

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and fun culture with growth options

Cons

None at this time, I really enjoy my work here

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, great leadership and culture

Cons

lower PTO compared to most hospice companies

See reviews by: Helpful|Rating|Date|All