Customer Service Agent - Anonymous employee Plus One, an Optum Company Employee Review

Thank you for taking the time to share your perspective and for the work you do with Plus One in Nashville. It’s great to hear that you’ve had a positive experience. We also appreciate your input on career growth. Expanding development opportunities and increasing visibility into potential paths forward remain important areas of focus, and feedback like yours helps inform those efforts. Thank you for your continued contributions and for offering honest feedback as we continue to learn and improve.

Thank you for sharing your perspective and for your contributions over the past 3 years. We’re glad to hear that work-life balance, PTO, and autonomy have been positive parts of your experience - those are important elements we aim to protect and build on. We also hear your concerns around compensation, growth, and overall direction. These are meaningful areas, and we’re continuing to look at how we can better support team members and provide more clarity around development and organizational priorities. We appreciate you taking the time to share this feedback. It helps us stay focused on what matters most to our team.