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Plus One, an Optum Company

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Front Desk Receptionist at Plus One - Receptionist Plus One, an Optum Company Employee Review

4.0
Feb 22, 2016
Recommend
CEO approval
Business Outlook

Pros

I can't speak for any other sites, but my site was really friendly and encouraging. Even the members for the most part were really down to Earth. I can't speak for bigger, and more of the more professional clients, but working in the hospital provided this serious sense of community in our facility. Many of the members had been with us for years. Management for my site was great and was always working on ways for us to do team outings, like bowling nights, ice skating, etc. As long as you worked at least 30 hours a week (I'll get to this later in the cons as well) you were considered full time and eligible for health insurance, PTO and the full allotment of benefits given to Plus One employees.

Cons

The pay wasn't that great, and despite being technically a full-time employee (which did come along with many pros like PTO, holidays, etc), I was only given 30 hours a week. Also, the way they went about doing the mandatory monthly Pride OSUs were a little childish. We were required to watch 30 min to an hour long presentations and write a one page summary on it like middle schoolers. Not only that, but they would monitor whether we clicked off the tab and start looking at something else while we were listening.

Explore other reviews about Plus One, an Optum Company

5.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- good benefits - Good management

Cons

- limited career growth - overall good company

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Plus One, an Optum Company Response
2mo
Thank you for taking the time to share your perspective and for the work you do with Plus One in Nashville. It’s great to hear that you’ve had a positive experience. We also appreciate your input on career growth. Expanding development opportunities and increasing visibility into potential paths forward remain important areas of focus, and feedback like yours helps inform those efforts. Thank you for your continued contributions and for offering honest feedback as we continue to learn and improve.
2.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance with generous PTO and client holidays. Autonomy provided in position.

Cons

Poor merit increases, no increases to match inflation, lack of improvements or advancements, management lacks vision to progress in meeting client needs

avatar
Plus One, an Optum Company Response
2w
Thank you for sharing your perspective and for your contributions over the past 3 years. We’re glad to hear that work-life balance, PTO, and autonomy have been positive parts of your experience - those are important elements we aim to protect and build on. We also hear your concerns around compensation, growth, and overall direction. These are meaningful areas, and we’re continuing to look at how we can better support team members and provide more clarity around development and organizational priorities. We appreciate you taking the time to share this feedback. It helps us stay focused on what matters most to our team.
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