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Ponessa Behavioral Health

Engaged Employer

A Solid Company - T S S Ponessa Behavioral Health Employee Review

3.0
Jul 8, 2017
Recommend
CEO approval
Business Outlook

Pros

The company provides opportunities to make positive connections within the community. There are a variety of encouraging B.S.C.s , administrative and support staff members which helps T.S.S.'s feel supported in their journeys with clients, families and overall work experiences.

Cons

While the pay is decent for the position the client hours are unpredictable. The lack of any retirement benefits is also a difficulty for those who need to account for that unprovided expense as part their financial-futures. This benefit deficiency directly affects those people in considering longevity or lack thereof with the company.

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Ponessa Behavioral Health Response
8y
Thank you for the review. We are committed to providing a supportive and collaborative environment for all our employees, so we are happy to hear about your feelings on the topic. We are pleased to share with you that our health insurance benefit packages will not be increasing this year, and dental and vision benefit packages have decreased, because of an increased amount of employer contribution. In addition, we have initiated a new benefit program, where we partner with local Colleges and Universities, to offer our employees and their spouses, tuition discounts of undergraduate and graduate degree programs, and doctoral programs. We continually look for new ways to increase employee satisfaction, so we appreciate you taking the time to provide us with this feedback and we will share your suggestions with administrators. Thank you

Explore other reviews about Ponessa Behavioral Health

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy how there are many opportunities for BHTs and others who work for the comany to create a positive work community. My higher-ups have been very helpful, informational, firm and kind. I enjoy working with my client and it has been a good transition into working in a school setting

Cons

I cannot think about any cons right now.

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Ponessa Behavioral Health Response
3mo
Thank you for taking the time to share your experience! We’re so glad to hear that you’ve found a supportive and positive work community, and that your supervisors have made a meaningful impact through guidance and support. It’s wonderful to know your transition into the school setting has been a smooth and rewarding one, and that you’re enjoying your work with your consumer. We truly appreciate the important role our BHTs do each day—thank you!
1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The rapport within the department was generally good, people are very supportive of one another. Supervisors could be helpful too depending on the issue. You do get to make your own schedule (somewhat). It's a nice building, I liked my individual office.

Cons

It completely wrecked my mental health; I was literally always burnt out and dealt with several severe depressive episodes while employed, as well as trauma symptoms afterwards. Granted I know this is partially due to the state of community mental health in general; however, I was in a state of constant anxiety regarding my productivity hours and always felt like I was being gaslit. If you don't meet your quota, you start losing PTO hours or sometimes even your salary. I worked 11 hour days and would still have to bring work home with me. I never felt good enough no matter what I did to get ahead. The business focuses more on quantity of clients rather than quality of their care; it sometimes felt more like I was working in a factory than in a therapy office. I feel bad because the clients are really the ones that suffer for it.

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Ponessa Behavioral Health Response
3mo
Thank you for your feedback. We’re glad to hear you experienced a supportive team environment during your time with us. We do want to clarify that expectations around productivity and scheduling are clearly communicated throughout the hiring process and regularly reviewed with staff to ensure transparency. We strive to provide consistency and support so clinicians understand what is required and have the resources to be successful. We recognize that community mental health can be demanding work and may not be the right fit for everyone. We remain committed to maintaining a supportive workplace while delivering high-quality care to our clients. We wish you the best in your future endeavors.
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