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      Ponessa Behavioral Health

      Engaged Employer

      Ponessa Behavioral Health reviews

      3.3

      61% would recommend to a friend

      (224 total reviews)

      Catherine DeGuire, MS, JD, MBA, LPC

      64% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Ponessa Behavioral Health has an employee rating of 3.3 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ponessa Behavioral Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      224 reviews
      1.0
      Feb 12, 2018

      Disappointment Ahead

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I honestly do not have many positive thoughts regarding this company.

      Cons

      I feel extremely overworked, underpaid, and undervalued at this company. I get the impression others feel the same way as there is high turn over in my current position as well as others. I get this impression across departments too. Compensation is not adequate in comparison to job responsibilities/expectations. Benefits are terrible and most employees, including myself, are unable to afford them for even themselves let alone a spouse/family. Frequently, interactions with administration are negative. If an employee does their job well, it goes unrecognized and more is expected of you. However, if an employee makes even a minor mistake, you are ridiculed for it. This is extremely frustrating and degrading; particularly when you feel you always exceed the minimal expectations. You will frequently receive conflicting information from administrators, so you are wrong regardless of how you choose to handle a situation. I've also encountered circumstances where I felt I was instructed to do or not do something that a supervisor was engaging in themselves. These circumstances are frustrating and confusing for employees. In addition, there have been deadlines set that employees have been instructed to adhere to or they will not be permitted to continue work. However, employees who fail to meet the deadlines are allowed to continue their work. This feels unfair considering I have met the deadlines put in place, but there is no incentive for meeting the deadline and no penalty for failing to do so. Overall, the company does not seem to address employees in the same way in the same circumstances. Additionally, the conditions of the office are abysmal. Parking is impossible to locate. My vehicle was damaged by another employee and, despite signs stating cameras are monitoring the area, no help was provided. I was told the cameras were not actually functional and nothing could be done. Cockroaches and other bugs have been seen throughout the building. Floors and bathrooms are visibly unclean and frequently toilet paper/paper towels are unavailable. While not always working in the office, these are deterring nonetheless. Printers, copiers, and computers are also frequently unavailable due to malfunctions as well. During the winter months parking areas and sidewalks are extremely unsafe due to lack of clearing areas or salting. I have almost fallen and seriously injured myself on several occasions.

      avatar
      Ponessa Behavioral Health Response
      8y
      Thank you for the review, although we are disappointed to hear about some of your experiences. Our compensation is competitive and somewhat higher than what is offered in comparable positions by similar companies. We are able to offer employees full time hours and benefits, along with some great perks through our Perks Program, including tuition discounts, and these are things that comparable agencies do not always offer. While healthcare premiums may seem difficult for some to manage, we do our best to offer multiple plans to fit different needs; as well contribute to a portion of the employee's cost. Departments run incentive programs from time to time to acknowledge work that is well done. Additionally, exemplary employees are recognized in the company’s monthly newsletter. While meeting deadlines is part of one's job, we do our best to acknowledge those employees who go above and beyond and do a fantastic job. Staff morale is a high priority! If there are employees who are struggling with poor performance issues and they are not meeting deadlines, that is addressed privately and confidentially with the employee. Colleagues would not be privy to how supervisors address employee concerns. If an employee is ever feeling undervalued or unheard, they are encouraged to follow the chain of command that is established within each department. There are Administrators in place to help employees seek resolution to their concerns. This is very much encouraged! We can't help if we don't know there is a problem. We appreciate you taking the time to leave us a review and we have shared your concerns with the management team. Thank you
      1.0
      Jan 16, 2017

      School Based Outpatient Therapist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work was meaningful. Working with disadvantaged populations is rewarding, though stressful at times. Summers off if desired.

      Cons

      Poor training. Low pay, especially when factoring in paperwork requirements and down time between clients. Frequent no shows, absences, and cancellations. Difficulty getting parents involved in some cases, limiting the clinician's ability to foster change. Full-time clinicians work well over 40 hours a week.

      avatar
      Ponessa Behavioral Health Response
      9y
      Thank you for the review and acknowledging the meaningful work behind our School Based Outpatient Program. School Based Mental Health Outpatient Services has enabled many students the opportunity to receive mental health services, that otherwise were unattainable for one reason or another. Providing services within a school setting can be stressful, while providing services to students, navigating the educational environment and adhering to the requirements of the position. Over the past year, we have increased training hours, in an effort to meet the needs of our therapists. Therapists are also able to request additional on-going training through individual supervisions, with the addition of group supervision and phone consultations. We appreciate the feedback, and we wish you the best of luck on your future endeavors. Thank You
      2.0
      Aug 31, 2021

      Room for improvement

      Database administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO- more than basic two weeks and ability to increase with continued time with agency. Flexible usage There is some ability to move and change positions with the company. Had some great colleagues Training opportunities

      Cons

      Unfortunately, I felt TWP lacked insight and understanding and did not value employees. While mental health is a challenging field to work in, there was a lack of respect and protection of their own employees well being. It often seemed as though there was constant blame upon employees for issues without examining how they might have contributed to the frustration and possible resignation of staff (lack of listening, problem solving, empathy). Directors often spoke down to other administrators and staff and did not lead by example. Policies and practices seemed to change scenario by scenario. Often, I attended work very anxious and not sure what to expect. It’s all unfortunate because I truly enjoyed my position and the colleagues I worked with closely on a daily basis. However, the negative culture and climate from upper administration depleted my own mental health and made me recognize I could not continue in this type of environment under any circumstances.

      Viewing 1 - 3 of 224 Reviews
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      ReviewsPonessa Behavioral Health reviews

      Glassdoor has 232 Ponessa Behavioral Health reviews submitted anonymously by Ponessa Behavioral Health employees. Read employee reviews and ratings on Glassdoor to decide if Ponessa Behavioral Health is right for you.