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Ponessa Behavioral Health

Engaged Employer

Ponessa Behavioral Health reviews

3.3

61% would recommend to a friend

(224 total reviews)

Catherine DeGuire, MS, JD, MBA, LPC

64% approve of CEO

47% positive business outlook

Ponessa Behavioral Health has an employee rating of 3.3 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ponessa Behavioral Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

224 reviews
2.0
Jul 11, 2017

Um......Yeah about this place

Recommend
CEO approval
Business Outlook

Pros

I haven't been with the company to long. I do have to say that I enjoy that I'm not tied to a desk every single day and I get to be out in the field a great deal. Which is nice due to me not being able to remain behind a desk for very long without become extremely antsy. I have some great coworkers and supervise some great individuals that are working as a TSS. My caseload is generally okay as far as how many hours I have to bill each week.

Cons

Here comes my favorite part. Lemme start a list: 1) The BSC/MT/TSS Lounge at the office I work at is small, has very few computers, and the tech is almost always on the fritz. 2) While I am a Master's Level Clinician, I barely make enough to support myself. I am married and Heaven Forbid my wife and I have kids. She works and our two incomes would barely help raise kids. I know of other Masters Level Individuals who get paid more at other companies. 3) Insurance is expensive. Over $200 a month for just me. My wife has about the same insurance plan for about half of what I pay. YET, our insurance is supposed to have part of it covered. If I were to add my wife, my premium would double. If I had kids to add along with my wife, it would almost triple. 4) Each office in each county has different pay rates. (Let that sink in) 5) Performance reviews determine raises and that is NEVER more than 2% of what you presently make. 6) The higher-ups a corporate do not know what is going on with the staff under them. 7) The office I work at is often the LAST to get anything done as far as repairs and such. Example: My first winter at this job, I nearly slipped and fell on ice because NO ONE had come out to salt the parking lot. It was pouring rain and myself and an Out-Patient therapist did it while risking getting sick. 8) I spend most of my weekend doing progress notes since I work till 6:30 or 7 Monday through Thursday and 5 to 5:30 on Fridays. I'm exhausted when I get home and have NO TIME to spend with my wife. 9) All paperwork is either hand written or typed. If its typed, you print it off at your expense since everything has to be handed in. The binders used to house the paperwork are huge and run out of space quick. 10) I have very little free time and when I try to do self-care, I end up having to use PTO I may or may not have to take a day off. 11) The company places entirely to much emphasis on billing and not enough time on taking care of their employees. There is no 401k for new employees. The "perks" don't work (Most places have no idea that they are supposed to offer a discount). I used to go to the gym to workout, but can't do so due to having not PERSONAL TIME due to having to "bill, bill, bill". The company stopped doing any activities to let the staff just blow off steam (like company picnics and etc). I could keep going, but I am going to stop for now and let others make their own judgement about the company.

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Ponessa Behavioral Health Response
8y
Thank you for the feedback. We are committed to providing a fair and supportive environment for all our employees, so we are disappointed to hear about some of your responses. Wages are structured around educational level, licensure, and years of experience. This helps ensure that pay levels for our different programs are competitive externally and equitable internally. This structure is designed to reward performance and skills based on the results from performance evaluations. Any increase in pay is considered based on performance in key areas and within a range determined by the Corporation each year during the annual evaluation. We encourage our employees to discuss any questions or concerns about their pay or performance with their immediate supervisor or Human Resources. We will share your suggestions with our management team and we appreciate you sharing them with us. Thank you for your feedback.
2.0
Jul 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Gave you a gift card for Christmas

Cons

You are hardly trained for your job. Managers are clueless and play favorites. No parking at Harrisburg office. Building is moldy and smells. You will not be reimbursed for parking. You are required to use your own phone to make calls to clients. Pay is incredibly low, you could make more money working at Target. Insurance plans are incredibly expensive in comparison to what you make. You are expected to pay for your clearances and background checks to start the job which are very expensive compared to what you make. Very little support was provided for TSS workers. There is no room for advancement.

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Ponessa Behavioral Health Response
4y
Thank you for the review. We are disappointed to hear about your personal experience as a TSS. This position is a challenging but rewarding one, and requires initiative. All employees are required to submit or complete new clearances to work at our company, as expected in this industry. Every month, advancement opportunities are highlighted in the TW Post, the company newsletter, encouraging employees to apply within. We have shared your feedback with the management team. Thank you
2.0
Jul 15, 2019

Unethical

Recommend
CEO approval
Business Outlook

Pros

The work itself can be rewarding emotionally

Cons

Were unethical at the time of employment, first time tasing had no backs on any clients. Lost a lot of hours because clients were sleeping or missing appointments. Management gave little to no support.

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Ponessa Behavioral Health Response
6y
Thank you for taking the time to leave us a review. Being a TSS can be challenging due to circumstances that may be out of your realm of control, but the work itself is rewarding, just as you had mentioned. We were deeply concerned to see your comment regarding ethics, and the Director of BHRServices would have been available to address your concerns while employed. We would strongly encourage you to share more information with Human Resources at humanresources@twponessa.com. Again, thank you for the review.
Viewing 4 - 6 of 224 Reviews

Glassdoor has 232 Ponessa Behavioral Health reviews submitted anonymously by Ponessa Behavioral Health employees. Read employee reviews and ratings on Glassdoor to decide if Ponessa Behavioral Health is right for you.