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Ponessa Behavioral Health

Engaged Employer

Little to no help from supervisors - Anonymous employee Ponessa Behavioral Health Employee Review

1.0
Aug 4, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You make friends, like the saying "misery loves company" since most TSS' are in the same boat as you

Cons

No work hours during the summer for 99% of TSS', so make sure you are applying for other jobs by April. The supervisor's (not the MT/BSC during the weekly supervision, the ones above them) offer little to no help. Plus the benefits stink and TW Ponessa doesn't participate in the program to help forgive student loans (like after you pay your student loans back for so many years; they are eventually forgiven). Only take this job as a last resort!!

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Ponessa Behavioral Health Response
8y
We would like to thank you for taking the time to share your review with us. It is only through feedback such as yours, that we are able to maintain and when necessary, improve upon our practices here at the company. We wanted to address a couple of your concerns specifically. We continuously look for ways to improve employee compensation and benefits, and this year employees will not see a price increase in their healthcare benefits, due to an employer contribution increase. We currently offer Voluntary Benefits to all full-time and part-time employees who work more than 15 hours a week, these include; Short Term Disability, Life Insurance, Accident Insurance, Bridge or Hospital Confinement Insurance, and Long-Term Disability Insurance. We also offer Medical, Dental, and Vision Insurance, Paid Time Off, and Paid Holidays to full-time employees, after 90 days of employment. In addition, we have an Employee Perks Program that is available on our website, which offers our employees discounts to local cafes, gyms, and yoga studios, by showing their employee badge. In reference to the loan forgiveness program, it is not based on employer participation but rather on the type of employer/organization. TWP is not an eligible employer under the federal student loan forgiveness program. (see eligibility info below) Employment with the following types of organizations qualifies for PSLF: · Government organizations at any level (federal, state, local, or tribal) · Not-for-profit organizations that are tax-exempt under Section 501(c)(3) of the IRS · Other types of not-for-profit organizations that are not tax-exempt under Section 501(c)(3) of the Internal Revenue Code, if their primary purpose is to provide certain types of qualifying public services. Serving as a full-time AmeriCorps or Peace Corps volunteer also counts as qualifying employment for the PSLF Program. The following types of employers do not qualify for PSLF: · Labor unions · Partisan political organizations · For-profit organizations (this includes for-profit government contractors) · Not-for-profit organizations that are not tax-exempt under Section 501(c)(3) of the Internal Revenue Code and that do not provide a qualifying public service as their primary function TSS’s are given the opportunity to continue working over the summer, since new clients are being referred every day, and there are plenty of hours that need staffed during this period. We also created a new pilot program this year, which is referred to as Insurance Pay. Insurance Pay is an added benefit for full-time TSS’s who will be compensated for missed work due to the reasons outlined in the program description, but include and are not limited to the following reasons; school holidays, weather related closures, client illness, and school delays. We encourage all full-time TSS’s to speak with their BHRS Assistant Coordinator for more information about this value-added benefit. We are sorry that our efforts did not meet your expectations, but we are thankful that you took the time to share your opinion on here.

Explore other reviews about Ponessa Behavioral Health

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy how there are many opportunities for BHTs and others who work for the comany to create a positive work community. My higher-ups have been very helpful, informational, firm and kind. I enjoy working with my client and it has been a good transition into working in a school setting

Cons

I cannot think about any cons right now.

avatar
Ponessa Behavioral Health Response
3mo
Thank you for taking the time to share your experience! We’re so glad to hear that you’ve found a supportive and positive work community, and that your supervisors have made a meaningful impact through guidance and support. It’s wonderful to know your transition into the school setting has been a smooth and rewarding one, and that you’re enjoying your work with your consumer. We truly appreciate the important role our BHTs do each day—thank you!
1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The rapport within the department was generally good, people are very supportive of one another. Supervisors could be helpful too depending on the issue. You do get to make your own schedule (somewhat). It's a nice building, I liked my individual office.

Cons

It completely wrecked my mental health; I was literally always burnt out and dealt with several severe depressive episodes while employed, as well as trauma symptoms afterwards. Granted I know this is partially due to the state of community mental health in general; however, I was in a state of constant anxiety regarding my productivity hours and always felt like I was being gaslit. If you don't meet your quota, you start losing PTO hours or sometimes even your salary. I worked 11 hour days and would still have to bring work home with me. I never felt good enough no matter what I did to get ahead. The business focuses more on quantity of clients rather than quality of their care; it sometimes felt more like I was working in a factory than in a therapy office. I feel bad because the clients are really the ones that suffer for it.

avatar
Ponessa Behavioral Health Response
3mo
Thank you for your feedback. We’re glad to hear you experienced a supportive team environment during your time with us. We do want to clarify that expectations around productivity and scheduling are clearly communicated throughout the hiring process and regularly reviewed with staff to ensure transparency. We strive to provide consistency and support so clinicians understand what is required and have the resources to be successful. We recognize that community mental health can be demanding work and may not be the right fit for everyone. We remain committed to maintaining a supportive workplace while delivering high-quality care to our clients. We wish you the best in your future endeavors.
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