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Ponessa Behavioral Health

Engaged Employer

Not recommended. - Family Nurse Practitioner Ponessa Behavioral Health Employee Review

2.0
Mar 5, 2018
Recommend
CEO approval
Business Outlook

Pros

The medical Director was very nice.

Cons

Lacks professionalism. Do not value their employees, and patients. It was all about making more money.

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Ponessa Behavioral Health Response
8y
We appreciate your feedback and we are sorry to hear that your employment experience with us did not satisfy your expectations. We set a high standard for ourselves and we are truly sorry to hear that standard was not met in your interaction with our organization. You mentioned that we lack professionalism and do not value our employees and clients. This is very unfortunate to hear, as we continually strive to foster a professional, and supportive work environment that values our dedicated and compassionate staff. We truly appreciate all of staff member’s hard work and tireless efforts to help our clients on a daily basis. Our organization would not be able to provide the high quality mental health services that we expect to deliver without our exceptional staff. In regards to this effort, our administrative team routinely reviews and updates our company’s policy & protocols, taking into consideration feedback from our staff & clients, to ensure we are maintaining the highest standards in our delivery of services. Regarding your recommendation to offer better benefits, as a company we persistently seek to offer the most competitive benefit package to our employees. For instance, this year TWP incurred the rising cost of health insurance to avoid passing on the additional cost to our employees. This will allow our employees to keep their current health plan at no change in cost when compared to the prior year. Again, we are saddened to hear of some of your experiences with us and we thank you for your feedback. We genuinely care about your opinion and we are committed to doing more to ensure that all of our employees and clients feel valued and appreciated!

Explore other reviews about Ponessa Behavioral Health

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy how there are many opportunities for BHTs and others who work for the comany to create a positive work community. My higher-ups have been very helpful, informational, firm and kind. I enjoy working with my client and it has been a good transition into working in a school setting

Cons

I cannot think about any cons right now.

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Ponessa Behavioral Health Response
3mo
Thank you for taking the time to share your experience! We’re so glad to hear that you’ve found a supportive and positive work community, and that your supervisors have made a meaningful impact through guidance and support. It’s wonderful to know your transition into the school setting has been a smooth and rewarding one, and that you’re enjoying your work with your consumer. We truly appreciate the important role our BHTs do each day—thank you!
1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The rapport within the department was generally good, people are very supportive of one another. Supervisors could be helpful too depending on the issue. You do get to make your own schedule (somewhat). It's a nice building, I liked my individual office.

Cons

It completely wrecked my mental health; I was literally always burnt out and dealt with several severe depressive episodes while employed, as well as trauma symptoms afterwards. Granted I know this is partially due to the state of community mental health in general; however, I was in a state of constant anxiety regarding my productivity hours and always felt like I was being gaslit. If you don't meet your quota, you start losing PTO hours or sometimes even your salary. I worked 11 hour days and would still have to bring work home with me. I never felt good enough no matter what I did to get ahead. The business focuses more on quantity of clients rather than quality of their care; it sometimes felt more like I was working in a factory than in a therapy office. I feel bad because the clients are really the ones that suffer for it.

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Ponessa Behavioral Health Response
3mo
Thank you for your feedback. We’re glad to hear you experienced a supportive team environment during your time with us. We do want to clarify that expectations around productivity and scheduling are clearly communicated throughout the hiring process and regularly reviewed with staff to ensure transparency. We strive to provide consistency and support so clinicians understand what is required and have the resources to be successful. We recognize that community mental health can be demanding work and may not be the right fit for everyone. We remain committed to maintaining a supportive workplace while delivering high-quality care to our clients. We wish you the best in your future endeavors.
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