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Ponessa Behavioral Health

Engaged Employer

Better than the typical community counseling agency to work for - Outpatient Therapist Ponessa Behavioral Health Employee Review

4.0
Nov 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Lots of training opportunities, supervision for licensure, ability to make own schedule, work culture/attitude with support staff and coworkers are positive and supportive.

Cons

compensation/pay is minimal and unfair for counselors working long hours doing nonbillable services and only being compensated for billable hours at highest rate of pay. Nonbillable services and training hours are compensated at different rates of pay. Also paperwork is literally in paper form and plentiful so therapists are left spending extra hours to complete it.

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Ponessa Behavioral Health Response
7y
Thank you for the feedback. We are committed to providing a fair and supportive environment for all our employees, so we are disappointed to hear about some of your responses. We value and consider all feedback and we will continue to find ways to improve, but as you probably know now, we are in the process of implementing an Electronic Health Records (EHR) system, and hope to have it go live by the end of 2019. Thanks again.

Explore other reviews about Ponessa Behavioral Health

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy how there are many opportunities for BHTs and others who work for the comany to create a positive work community. My higher-ups have been very helpful, informational, firm and kind. I enjoy working with my client and it has been a good transition into working in a school setting

Cons

I cannot think about any cons right now.

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Ponessa Behavioral Health Response
3mo
Thank you for taking the time to share your experience! We’re so glad to hear that you’ve found a supportive and positive work community, and that your supervisors have made a meaningful impact through guidance and support. It’s wonderful to know your transition into the school setting has been a smooth and rewarding one, and that you’re enjoying your work with your consumer. We truly appreciate the important role our BHTs do each day—thank you!
1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The rapport within the department was generally good, people are very supportive of one another. Supervisors could be helpful too depending on the issue. You do get to make your own schedule (somewhat). It's a nice building, I liked my individual office.

Cons

It completely wrecked my mental health; I was literally always burnt out and dealt with several severe depressive episodes while employed, as well as trauma symptoms afterwards. Granted I know this is partially due to the state of community mental health in general; however, I was in a state of constant anxiety regarding my productivity hours and always felt like I was being gaslit. If you don't meet your quota, you start losing PTO hours or sometimes even your salary. I worked 11 hour days and would still have to bring work home with me. I never felt good enough no matter what I did to get ahead. The business focuses more on quantity of clients rather than quality of their care; it sometimes felt more like I was working in a factory than in a therapy office. I feel bad because the clients are really the ones that suffer for it.

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Ponessa Behavioral Health Response
3mo
Thank you for your feedback. We’re glad to hear you experienced a supportive team environment during your time with us. We do want to clarify that expectations around productivity and scheduling are clearly communicated throughout the hiring process and regularly reviewed with staff to ensure transparency. We strive to provide consistency and support so clinicians understand what is required and have the resources to be successful. We recognize that community mental health can be demanding work and may not be the right fit for everyone. We remain committed to maintaining a supportive workplace while delivering high-quality care to our clients. We wish you the best in your future endeavors.
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