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Ponessa Behavioral Health

Ponessa Behavioral Health reviews

Concerning Changes - BC/MT Ponessa Behavioral Health Employee Review

2.0

Apr 9, 2022

Bc/mt

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule, enjoy working with my clients and co-workers, ability to use PTO when I need.

Cons

The Cumberland/Perry branch has shown very concerning changes over the last 3 months. - High levels of micromanaging (even with very experienced clinicians that know what they are doing). - Little respect for clinician's clinical judgment in deciding titration or discharge of clients (huge emphasis on discharging all clients whether it is clinically appropriate or not). - Negative atmosphere. Huge loss in morale among employees with the changes that have been occurring over the last 3 months. Conversations and emails from above are now very negatively toned, and often framed as do what I say or there will be consequences. There is very low positive feedback provided to the clinicians, with huge emphasis on what you are doing wrong or should do better, despite those expectations not be clearly expressed before or never expressed before. - Feedback from clinicians to management is not respected, and management will be very dismissive about concerns provided, and ignore them. Management has a very condescending attitude towards employees and creates an atmosphere that makes employees feel unable to even approach management as a result.

Ponessa Behavioral Health Response

Thank you for your feedback. We are sorry to hear about your difficulty with the management change and will continue to work with that county to assist with the success of the transition. Though not ideal, there are typically some growing pains while staff learn to adjust to new supervisors as well as supervisors adjusting to staff. Often we discover some areas of growth during supervisor transitions and expectations that may not have been emphasized in the past start to be reinforced more closely as a fresh start. We understand this can tend to carry a negative introduction to the relationship. We will continue to assist all staff with effective and professional communication in order to establish a respectful working environment. Thank you

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5.0

Mar 16, 2026

Behavioral health technician

Recommend

CEO approval

Business Outlook

Pros

I enjoy how there are many opportunities for BHTs and others who work for the comany to create a positive work community. My higher-ups have been very helpful, informational, firm and kind. I enjoy working with my client and it has been a good transition into working in a school setting

Cons

I cannot think about any cons right now.

Ponessa Behavioral Health Response

3mo

Thank you for taking the time to share your experience! We’re so glad to hear that you’ve found a supportive and positive work community, and that your supervisors have made a meaningful impact through guidance and support. It’s wonderful to know your transition into the school setting has been a smooth and rewarding one, and that you’re enjoying your work with your consumer. We truly appreciate the important role our BHTs do each day—thank you!

1.0

Feb 10, 2026

Outpatient therapist

Recommend

CEO approval

Business Outlook

Pros

The rapport within the department was generally good, people are very supportive of one another. Supervisors could be helpful too depending on the issue. You do get to make your own schedule (somewhat). It's a nice building, I liked my individual office.

Cons

It completely wrecked my mental health; I was literally always burnt out and dealt with several severe depressive episodes while employed, as well as trauma symptoms afterwards. Granted I know this is partially due to the state of community mental health in general; however, I was in a state of constant anxiety regarding my productivity hours and always felt like I was being gaslit. If you don't meet your quota, you start losing PTO hours or sometimes even your salary. I worked 11 hour days and would still have to bring work home with me. I never felt good enough no matter what I did to get ahead. The business focuses more on quantity of clients rather than quality of their care; it sometimes felt more like I was working in a factory than in a therapy office. I feel bad because the clients are really the ones that suffer for it.

Ponessa Behavioral Health Response

3mo

Thank you for your feedback. We’re glad to hear you experienced a supportive team environment during your time with us. We do want to clarify that expectations around productivity and scheduling are clearly communicated throughout the hiring process and regularly reviewed with staff to ensure transparency. We strive to provide consistency and support so clinicians understand what is required and have the resources to be successful. We recognize that community mental health can be demanding work and may not be the right fit for everyone. We remain committed to maintaining a supportive workplace while delivering high-quality care to our clients. We wish you the best in your future endeavors.

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Ponessa Behavioral Health reviews Ponessa Behavioral Health BC/MT reviews Ponessa Behavioral Health review

Ponessa Behavioral Health

Concerning Changes - BC/MT Ponessa Behavioral Health Employee Review

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