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Ponessa Behavioral Health

Engaged Employer

Great in theory, difficult in practice - Behavioral Therapist Ponessa Behavioral Health Employee Review

3.0
Jul 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule, independent, Exton Office staff is welcoming and supportive

Cons

Unreliable, unstable, inconsistent work, technically fee for service while part-time, 30hrs a week consistently required to be considered full-time for salary based pay

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Ponessa Behavioral Health Response
3y
Thank you for the review. We are happy to hear that you have been welcomed by our Chester County staff while feeling supported in your new role. The hours a BC/MT can expect in the summer may vary due to consumer availability. Full Time BC/MT's are required to complete a base amount of client hours in order to be considered a Full Time, salaried employee. The other option is to be employed as a Part Time BC/MT and paid hourly for the work they complete. We have shared your feedback with the management team. Thanks again

Explore other reviews about Ponessa Behavioral Health

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy how there are many opportunities for BHTs and others who work for the comany to create a positive work community. My higher-ups have been very helpful, informational, firm and kind. I enjoy working with my client and it has been a good transition into working in a school setting

Cons

I cannot think about any cons right now.

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Ponessa Behavioral Health Response
3mo
Thank you for taking the time to share your experience! We’re so glad to hear that you’ve found a supportive and positive work community, and that your supervisors have made a meaningful impact through guidance and support. It’s wonderful to know your transition into the school setting has been a smooth and rewarding one, and that you’re enjoying your work with your consumer. We truly appreciate the important role our BHTs do each day—thank you!
1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The rapport within the department was generally good, people are very supportive of one another. Supervisors could be helpful too depending on the issue. You do get to make your own schedule (somewhat). It's a nice building, I liked my individual office.

Cons

It completely wrecked my mental health; I was literally always burnt out and dealt with several severe depressive episodes while employed, as well as trauma symptoms afterwards. Granted I know this is partially due to the state of community mental health in general; however, I was in a state of constant anxiety regarding my productivity hours and always felt like I was being gaslit. If you don't meet your quota, you start losing PTO hours or sometimes even your salary. I worked 11 hour days and would still have to bring work home with me. I never felt good enough no matter what I did to get ahead. The business focuses more on quantity of clients rather than quality of their care; it sometimes felt more like I was working in a factory than in a therapy office. I feel bad because the clients are really the ones that suffer for it.

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Ponessa Behavioral Health Response
3mo
Thank you for your feedback. We’re glad to hear you experienced a supportive team environment during your time with us. We do want to clarify that expectations around productivity and scheduling are clearly communicated throughout the hiring process and regularly reviewed with staff to ensure transparency. We strive to provide consistency and support so clinicians understand what is required and have the resources to be successful. We recognize that community mental health can be demanding work and may not be the right fit for everyone. We remain committed to maintaining a supportive workplace while delivering high-quality care to our clients. We wish you the best in your future endeavors.
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