Horrible - Cashier Portillo’s Employee Review

1.0
Sep 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Coworkers are normally pretty cool and friendly

Cons

As a former employee of Portillo's I can say that the managers at this location are trained poorly. They treat all of the employees still in high school with disrespect. They have made employees work sick on more than one occasion; the most recent being this last week. A friend of mine still employed there was working while with the flu and the management would not send him home. In turn my other friends that are still employed there have all been working while sick. One employee threw up three times and was coughing the entire night and the management still refused to send him home. As an employee, you are suppose to call in at least four hours in advance when calling off sick. Even when following protocol, employees are told that they cannot call off and need to come in; or that they are responsible for finding someone to cover their shift when int he handbook it states that the management will find someone to cover. With that being stated, the people who are making all of customers, beefs, hot dogs, burgers, salads, and fries have at some point been working while contagiously sick.

Explore other reviews about Portillo’s

5.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very fun and kind work environment

Cons

Popular establishment which makes it very busy

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Portillo’s Response
2w
HOT DOG! We are thrilled you had a great experience working with Portillo's! Thank you for the review! If there is anything else you would like to share with us, please contact: hr@portillos.com
4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work. Fulfilling role. Flexible in many ways.

Cons

Lots of high school kids work there. Super young management. Sometimes drama conflicted with work which was odd.

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