Portillo’s reviews

3.5

51% would recommend to a friend

(808 total reviews)
avatar

Brett Patterson

22% approve of CEO

43% positive business outlook

Portillo’s has an employee rating of 3.5 out of 5 stars, based on 808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Portillo’s employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.5 stars).

Reviews by job title

808 reviews
5.0
May 31, 2026

Fun and kind work environment, but very popular

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very fun and kind work environment

Cons

Popular establishment which makes it very busy

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Portillo’s Response
1w
HOT DOG! We are thrilled you had a great experience working with Portillo's! Thank you for the review! If there is anything else you would like to share with us, please contact: hr@portillos.com
5.0
Oct 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Training is thorough, and you are prepared to take on the busiest of shifts with the help of a large team. The company constantly is looking for ways to improve the work experience, and listens actively to employee feedback on all levels. If you are willing to put in the work, you are noticed and are able to have many choices as to the route you want your career to go.

Cons

None- after 8 years, I still would choose Portillo’s as the company I want to be a part of.

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Portillo’s Response
5y
Thank you for this great feedback! Portillo's prides our self on our values of Family, Greatness, Energy and Fun ! We always want to hear feedback from our family and strive to to be a great company to work for!
2.0
Aug 10, 2015

Equal pay for unequal work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You may be placed on one of the easy stations. You can get as many hours as you want, you simply just show up for work hours before you are scheduled, they will find a place for you. Very fun, outgoing co-workers. The best out of the 3 jobs I have had, truly a fun environment, managers have a sense of humor.

Cons

I would like to know exactly what the managers in this store do. Why are there 4 on the floor at anyone one time? If you get put on one of the harder stations, expect to work your touchie off as the other half of the cook line stands around doing little no nothing. If anyone decides to be friendly and help you out, half of the time they will be corrected by management and sent back to their station, to stand around. NOW HIRING!!! There is a reason they are always hiring.

Viewing 1 - 3 of 808 Reviews

Glassdoor has 829 Portillo’s reviews submitted anonymously by Portillo’s employees. Read employee reviews and ratings on Glassdoor to decide if Portillo’s is right for you.