Great team support - Customer Service Representative (CSR) II Premera Blue Cross Employee Review

5.0
Jun 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay, management, hours, support, room for promotion

Cons

Some members can be difficult and you can’t end calls unless it’s obscene

Explore other reviews about Premera Blue Cross

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefit package can't be beat

Cons

Requiring workers to come into office

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote job Good pay Decent Benefits

Cons

Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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