Was wonderful, suddenly awful for 22-23 school year - SLP Presence Employee Review

2.0
Apr 19, 2022
Recommend
CEO approval
Business Outlook

Pros

-Team environment, coverage, help. There is always help and support, usually, if you need coverage for an IEP meeting or help with an evaluation. They guarantee hours with FTE full time equivalent, where you are paid a full 8 hour day (some are 7.5, some are 8) no matter if students are absent or not, if you have paperwork or not. They never take away or remove the hours/assignment once it is given to you, unlike other contract agencies. -Positive environment. Managers with positive, motivating attitudes. No one has ever reprimanded me for having a family emergency or needing a day off or for being a minute late. -No one ever says anything negative about your billing. You are left alone. You agree to work a certain amount, and they never make you explain yourself and never audit. Good. -No one watching to see if you make mistakes. Unlike some contract agencies. This lack of reprimanding makes staff feel motivated to work harder. -Wonderful, generous pay increase for 21-22 school year to reward clinicians for being available to work in a massive shortage situation. 5 star company for 21-22 school year! Thanks! -Never a lack of work. You can always pick up extra hours and extra assignments by volunteering to help other teams and other sites. No other contract agencies allow this type of flexibility! Wonderful team environment. You don't have to be totally solo. -I used to love our CEO. She seemed so in touch with how competitive the market is for us, but that is no longer the case for 22-23 school year.

Cons

-Weekly news letter promised positive pay changes and new benefits, but then, pay cut and no benefits! Massive pay cut for 22-23 school year. Pay cut of 15 dollars an hour and for some, ten dollars an hour, during a time when other companies are willing to pay more. This huge pay cut from PL comes during a massive workforce shortage , national worker shortages, and a time of massive inflation. CEO made a video to thank us for working during a hard time, along with the pay cut. Comes across as sarcastic and insincere, and the opposite of thanking us! Leadership clearly has no clue and is massively out of touch with reality of what we are being paid today. Leadership has tough lessons to learn and will find out -Unilateral corporate decision to cut pay without asking or consulting any of the workers -Unilateral corporate decision to change the platform, add some features that make it inefficient, slower (extra clicks) with no seeking of input from the clinicians that use the platform everyday. Maybe this costed a lot of money that ended up contributing to our pay cut. I would have preferred the platform to stay the way it was before -Due to all these, I have lost trust in the current leadership for 22-23 school year. My pay cut was so big that I feel like they don't like me anymore and I don't feel motivated to stay. 2 star company for 22-23 school year.

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Presence Response
4y
We appreciate your review and are grateful you have found PresenceLearning a positive and motivating work environment throughout your 8+ year tenure. Our engineering team does solicit feedback from test groups during the planning process and before platform changes are made. If you are interested in providing specific feedback on how we can make the Platform even more innovative, we'd love to explore that with you. As for the upcoming school year, for the continuity of care for students, our returning providers are prioritized to return to their assignments from the prior school year. No reductions have been made to base pay rates. In addition, there are new assignment offerings, both full-time salaried and part-time, with guaranteed hour minimums. The goal is to give you the opportunity to choose the type of work that's right for you. That said, we understand you have specific concerns about your contract for the upcoming year, and we'd love to have a conversation with you to clarify your specific options. Our goal is to put the power in our providers' hands to decide what works best for them.

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5.0
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Cons

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2.0
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Pros

+ the colleagues I have worked with are delightful and driven to serve the students + my teammates are helpful and willing to pitch in + work life balance depends on the school season but overall manageable for being fully remote + company presentations are informative, highly scripted, and professional

Cons

- annual raises are stingy and below the inflation rate - the executive team and next level down leadership team are constantly turning over, which is exhausting - every c-suite title leader has changed in the last three years except for the CEO - the company strategy is unclear and my team's responsibilities have several times - it's clear that some teams are favorited way more than others (look at who they're hiring) - DEI has all but disappeared since the Chief People Officer left a few years ago

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