Patient Experience Advisor - Patient Experience Advisor Press Ganey Employee Review

4.0
Apr 20, 2016
Recommend
CEO approval
Business Outlook

Pros

There's a great deal of flexibility in terms of structuring your time to meet your clients' needs. I've felt supported in both onboarding and during day-to-day work within my work teams. You form close bonds quickly, some of them virtual if you work remotely. The exposure and access to industry leaders is phenomenal. Opportunities to be involved, provide feedback, etc., are many.

Cons

PG is so customer-focused that it often tries to meet needs and requests with work-arounds or products that aren't quite ready for prime time, which at times can create more problems than it attempts to solve and impact on work-life balance. There's been quite a bit of growth recently, which has led to organizational growing pains and people getting stretched. I've seen life the other way, though, so given the choice, I'd prefer these sorts of problems.

Explore other reviews about Press Ganey

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative team to work with.

Cons

Disorganized onboarding and hard to find resources.

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