Great place to work! - Operations Press Ganey Employee Review

5.0
Oct 8, 2018
Recommend
CEO approval
Business Outlook

Pros

I've been part of PG for a while, and while I definitely appreciate the benefits and pay compared to other companies, I find what is most valuable is the opportunities for advancement PG offers.

Cons

The inability to carry over PTO from one year to another; this comes in handy when major surgeries/sickness occur and even though FMLA/Leave of Absence are available.

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Press Ganey Response
7y
Thank you for recognizing Press Ganey as a Great Place to Work! To encourage associates to maintain a work/life balance, we really want people to use their vacation in the calendar year. Otherwise, people tend not to take time off. In the example you mention, if an associate has surgery or a long term sickness, he/she could be eligible for Short Term Disability and would not require the use of paid time off. If you have questions about that benefit- please reach out to your Human Resources Business Partner.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

7
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