Pros
There is a nice level of flexibility in the job and the base pay isn't bad.
Cons
During my tenure with Press Ganey, there have been 4 CEOs. Each one brings in their own team and tries to "fix" what's wrong with the company. They add products and services without truly integrating them so that we have a myriad different platforms and teams that don't interact. Press Ganey's pricing models are so varied and complicated that it is difficult to tell a prospect what a service costs. That, coupled with PG being the high priced solutions, causes us to lose several deals. As a sales person, they have instituted a new comp plan in 2013 (which we have yet to receive in writing) that is convoluted, difficult to calculate, and penalizes the sales person for any decrease in a current client's revenue. So if a client discontinues a service because it isn't working - that money cancels out any new sales that were mad. It's possibly the worst SCIP that I have ever had in my 10+ years in sales.