Poor leadership, poor execution, declining culture - Manager Press Ganey Employee Review

1.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Good mission and well meaning rank and file employees.

Cons

Tyrannical old school CEO has created a culture of fear and has a senior leadership team that lack management skills. People are afraid to speak up or either don’t know or don’t want to know there are problems. Lots of meetings and lack of operational expertise means problems don’t get solved or take a long time to solve. Company has little technical expertise, except for IT team. Little investment in R&D. Talented people leaving. Combine all of the above and you get a company losing steam.

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Press Ganey Response
5y
Thank you for sharing your feedback. We are launching our associate engagement survey this week and encourage you to participate because we can’t get better if we don’t have transparency.

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Dec 21, 2025
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Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

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2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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