A unique entry-level job - Phone Survey Representative Press Ganey Employee Review

3.0
Jun 15, 2021
Recommend
CEO approval
Business Outlook

Pros

- Starts $15/hour - Easy, easy work - When hired by the actual company, get satisfactory benefits and PTO

Cons

- Monotonous work; can be psychologically damaging if repeated rejection doesn't suit you well - Until you get hired by the actual company (which can take over a year sometimes) you're stuck with a stingy UTO balance - You live under the thumb of HIPAA, CMS, and QA guidelines; even the smallest details will be scrutinized and you need to be consistent to remain working there

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Press Ganey Response
4y
We appreciate you taking the time to leave a review to let us know your perception of your experience at Press Ganey. While we hate to see that you are no longer with us, we are grateful that you provided a great level of detail and advice on ways that we can improve.

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5.0
Dec 21, 2025
Recommend
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Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative team to work with.

Cons

Disorganized onboarding and hard to find resources.

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