Former Advisor - Advisor Press Ganey Employee Review

3.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

They are the only patient experience company.

Cons

As an advisor your expected to generate sales. Also the client load is heavy. I had 150 clients and was expected to describe how I spent my time in 15 minute increments.

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Press Ganey Response
4y
We appreciate you taking the time to share your perception and experience working at Press Ganey. Our HR team and leadership frequently review our Total Rewards to ensure Press Ganey is competitive in both salary and benefits (i.e. insurance, flexible time off, 401(k) match). We appreciate your feedback, and while you are no longer with our team, we will take this into consideration at our next Total Rewards Program review as we prepare for our upcoming enrollment period.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

7
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