Could be better if they slowed down allowed teams to focus on correcting internal issues - Director Press Ganey Employee Review

3.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

- Great and willing staff who are talented and able to make the impossible possible. - Those in upper-level leadership who are newer (fewer than two years) are on-point. - There is room to grow and advance your title. - The benefits package is adequate (not great by any means, however not really bad, so not a "con").

Cons

- Middle/team management originating from legacy PG needs to go. - Impossible to achieve 100% bonus based on how the structure works. - This company is on an acquisition spree, which is creating quite a few headaches due to being in a constant integration posture. - Work-life balance needs to improve.

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Press Ganey Response
4y
Thank you for taking the time to leave a review. We appreciate you sharing your feedback on what it's like working for Press Ganey to help prospective job candidates make informed decisions. If you have any feedback on how we can improve our benefits package or bonus structure, we encourage you to share recommendations with your HRBP. In regard to acquisitions, we encourage you to reach out to your functional leader for a status update and enterprise view of our outcome workstreams completed.

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Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
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Recommend
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Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

7
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