More Training and Salary Transparency Needed for Employees - Anonymous employee Press Ganey Employee Review

3.0
Feb 1, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work-life balance, meaningful work, benefits/vacation time, and company mission

Cons

Knowledge gaps, lack of documentation/training departments outside of Account Management, Dependence on single personnel who were around at the time departments were developed 15 years ago, and lack of transparency regarding pay scales

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Press Ganey Response
4y
We hate to see someone with your tenure leave the organization, and we are appreciative of you taking the time to provide feedback on your perception of what it was like working at Press Ganey. As a company, we are continuously challenging our processes, methods and practices to allow for greater flexibility and improvements organization wide. We will be sure to share your remarks with our HR and leadership team.

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Dec 21, 2025
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Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

4.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive and collaborative team to work with.

Cons

Disorganized onboarding and hard to find resources.

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