Sincere goal to comprehensively Transform Healthcare - Regional Director Press Ganey Employee Review

5.0
Feb 18, 2015
Recommend
CEO approval
Business Outlook

Pros

No longer simply the leading "survey company" Press Ganey is now considered a formidable thought leader in the industry having recruited such well respected experts as Dr. Tom Lee and Dr.Jim Merlino. Through development or M&A Press Ganey is making significant investments in strategic solutions that matter to clients. It's personally gratifying to meet with Senior Leaders at client organizations who see us as providing solutions, not just products

Cons

Lots of change-new colleagues,new Org structures,etc... It sometimes takes a while to find out who to go to for what as it's constantly evolving. But usually it results in a pleasant surprise as you are introduced to a new Subject Matter Expert or find out that something that a client needs is already under development.

Explore other reviews about Press Ganey

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

7
See reviews by: Helpful|Rating|Date|All