Poor executive vision - Anonymous employee Press Ganey Employee Review

2.0
Mar 16, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues who are genuinely nice.

Cons

Weak strategic vision by the executive team. Inconsistent opportunities that are based on what team you end up on rather than the level of responsibility and value that you deliver.

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Press Ganey Response
4y
Thank you for taking the time to leave a review and sharing your perceptions about your time at Press Ganey. With our pending partnership with Forsta, we are connecting our team to our new strategic direction. We are adding new people leader meetings and increasing the frequency of our town halls to help our associates understand the strategy and unleash internal creativity and energy around our strategic vision. There is great excitement about where Press Ganey is going and how we will help our clients improve for years to come.

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5.0
Dec 21, 2025
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Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

7
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