Doing Great Things - Senior Analyst Press Ganey Employee Review

4.0
Mar 18, 2022
Recommend
CEO approval
Business Outlook

Pros

-Team Culture -Great Clients -Innovative -Flex time off (for salaried employees)

Cons

-Disorganized change management, lacking communication around ambiguity -A lot of changes and acquisitions every year, hard to adjust to each new one before another one comes -Invests more in growth vs. retainment

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Press Ganey Response
4y
Press Ganey is committed to being one of the top places to work in healthcare, and we are grateful to see your excitement around our innovations, our culture and our clients. Associate well-being is a priority for the entire leadership team, and we encourage associates to continue to provide feedback around our career opportunities and benefits, like our unlimited paid time off for salaried associates and our recent transition to being a virtual company that meets. With our pending partnership with Forsta, we are connecting all of our associates to our new strategic vision and increasing the frequency of our town halls to not only help associates understand the strategy around it, but unleash internal creativity and energy to help our clients improve for years to come.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

7
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