Awesome Professional Experience - Anonymous employee Press Ganey Employee Review

5.0
Apr 26, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely strategic company, constantly innovating ideas and products. Clinical leadership is unmatched in the industry. Incredible clients who want to partner to change the patient experience. Best benefits I have had in years. Great, smart people to work with. Love going to work every day!

Cons

I don't have any - I truly enjoy the leaders, clients and my colleagues!

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Press Ganey Response
11y
Thanks for your thoughtful review. It's great to hear your enthusiasm and commitment to our mission. We'll continue to communicate the company's vision to ensure everyone is on the same page and collaborating to help clients improve the patient experience. We appreciate your contributions!

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Cons

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Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

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