Lacked Integrity, Middle Managers and Below were awesome, though. - Anonymous employee Press Ganey Employee Review

3.0
May 6, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very open culture of sharing best practices, teamwork, and fail/succeed together. No one was ever afraid to ask another team member for help and internal training was excellent. Flexibility in working from home, big budget for making things happen. Well managed at the middle and high-middle levels.

Cons

Senior leadership cut most good efforts off at the knees; did not protect relationship with clients when making business decisions; failed at integrating new companies and products as they were acquired. When the new CEO came on, a mass exodus of employees occurred because the company changed so much for the worse.

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Press Ganey Response
11y
Thanks for taking time to share your feedback. I agree that one of our organization's strengths is our culture of collaboration and education, and we need to ensure we embrace acquired companies and products into that culture. As our company has grown significantly over the last few years, we have experienced a few growing pains. Our executive team has provided a clear vision of where the company is headed and made tough strategic decisions to ensure long-term viability, and not everyone has agreed with those decisions. We wish you success with your next opportunity.

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Cons

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Pros

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Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

7
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