Pros
Press Ganey is a good company to work for, they are flexible, understanding, 9-5 and no holidays, and have a very good reputation in the market.
Cons
The Cons I have are not about the company but about my specific role in the company. As an Account Manager the workload is so high that it makes the stress of the job sometimes overwhelming. There is a lot of turn around (most from internal promotions which is good), but it makes it hard on the AM's left behind to keep up. Since I started my workload has only grown and grown with no relief in sight. I have to work many nights and weekends. Vacations are more stressful because I know I'll be coming back to even more work. Quite frankly the pay is not enough for all of the work an Account Manager is responsible for. Account managers carry the bulk of the work load as far as dealing with clients and make the least of all the account team members. I started this position because my family moved to the area, previously I worked at a hospital and made a lot more without so many responsibilities and this much stress. The processes are very manual and learning all you need to to perform tasks is sometimes very difficult.