Company has lost sight of its Mission Statement - application support specialist Press Ganey Employee Review

2.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, unlimited time off

Cons

Structure constantly changing, company more concerned with acquisitions than maintaining legacy employees. Employees leaving and not being replaced, massive distrust of upper management.

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Press Ganey Response
3y
As healthcare continues to change, so do the needs of our clients. It’s important that Press Ganey adapt and evolve our technology and our service model so that we are supporting our clients to the fullest of our ability -- so that they can serve their patients, employees, members, and communities with excellence. The strategic acquisitions and service model changes we have made over the past few years have bolstered our ability to serve our healthcare clients, and they are creating new opportunities for our employees to gain valuable knowledge and experience. In an era of high turnover in all industries, we’re proud to have long-tenured employees- people who have been with our organization for 10, 15 and even 20 years—working alongside newer colleagues. Together, these employees forge a culture that is strong on both innovation and institutional knowledge. We encourage you to please reach out to your manager or HR business partner with any questions or concerns you may have but also feel free to reach out directly to me at nell.buhlman@pressganey.com.

Explore other reviews about Press Ganey

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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