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      okay - Customer Service Representative (CSR) Press Ganey Employee Review

      2.0
      Feb 3, 2023
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hours not bad, pay okay, nice break room and training adequate

      Cons

      Higher positions filled by long term associates even if they didn't have qualifications, skills or training. Went elsewhere.

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      Press Ganey Response
      3y
      Thank you for your feedback; we're sorry to see you leave the organization. Your perceptions will be shared directly with our head of HR.

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      5.0
      Dec 21, 2025
      Client success
      Recommend
      CEO approval
      Business Outlook

      Pros

      PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

      Cons

      Upward mobility isn't always aligned perfectly for some roles

      4.0
      Jul 12, 2026
      Advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive and collaborative team to work with.

      Cons

      Disorganized onboarding and hard to find resources.

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