Great pay, flexible time off, disjointed team and technologies - Senior IT Technical Program Manager Press Ganey Employee Review

2.0
Feb 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive wages, flexible time off policy for salaried employees, no micro managing

Cons

Press Ganey is lay off happy. Instead of moving employees to different depts or shifting spending, they first eliminate positions. They recruited me away from another company and then a little over a year late are looking for cost savings so they begin to lay employees off not due to job performance but poor company performance and leadership

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Press Ganey Response
3y
Please know that we hear your frustration and take it seriously, and your perceptions will be conveyed to the team. Like many companies right now, Press Ganey is adjusting spending to ensure continued strength through an inflationary and recessionary environment. The company went to great lengths to limit the number of employees whose jobs were impacted by cost-cutting, but unfortunately, some layoffs were still necessary. The decision was not made lightly, and our focus is on supporting employees who were impacted. If you would like to talk further, please feel free to reach out to nell.buhlman@pressganey.com.

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5.0
Dec 21, 2025
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CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

If you want to get your hands dirty with healthcare policy or hospital system strategy, the Consulting and Advisory teams do some legitimately interesting work. The data access is also a massive plus—if you’re a Data Scientist, you won’t be hurting for data to work with.

Cons

Instability is the Norm: Constant, unexplained layoffs have created a pretty paranoid atmosphere. Management doesn’t handle change well, and people are always looking over their shoulders. Frankenstein Tech Stack: The company prefers buying new companies over fixing the ones they already own. This leaves you with a core product that's basically held together by duct tape and technical debt. Sales often sells a "dream" that the current tech just can't actually do. Broken Integration: There’s zero effort to actually merge the cultures or systems of the companies they buy. It’s just a revolving door of new names and fragmented processes. Management Deflection: When things go south, leadership tends to point fingers at junior staff or "reorganize" rather than taking any responsibility. The "Bonus" Trap: Don't count on your full package. Bonuses are rarely funded above 70% (it's often less), which effectively feels like a hidden pay cut.

7
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