Growing Pains - Manager Press Ganey Employee Review

4.0
Apr 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Press Ganey Forsta is great at providing clients with the best products and support they could ask for. Every department steps up to challenges with little to no hesitation and always surpasses the odds. You could not ask to be part of a better team

Cons

Over the last 5 years or so, PG does not seem to have invested back into its people as much. We obviously paused some things due to Covid and have since resumed the Community Day as of 2022. But other than words, profile badges, and a clap on the back, there isn't much recognition. We are losing entry level staff due to low hourly wages in an economy facing inflation. If you take care of and value your people, they will take care of your clients.

Explore other reviews about Press Ganey

5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

New virtual backgrounds now that we’ve moved from Microsoft to Google platform.

Cons

Worst place I’ve ever been stuck working. Horrible “management”, no communication, constantly shifting expectations, an insane workload for the pittance we get paid, employees like myself on the verge of breakdown. Also I’ll mention the absolutely embarrassing salary we are paid. I’m making less now that we have been acquired by Qualtrics, which is great. Also we are required to “time track” everything we do all day - supposedly to help management see how long our tasks take so then can allocate resources accordingly. But we all know that’s not gonna happen. I’m to the point where I’m considering quitting with no safety net. This job has eroded my metal and physical health to a point where I simply cannot continue here. AVOID AT ALL COSTS.

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