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      Press Ganey

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      Terrible Leadership, terrible outlook for the future - Account Manager Press Ganey Employee Review

      1.0
      Apr 27, 2023
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome co workers and flexibility

      Cons

      Terrible pay for what you’re expected to know. Knowledge is siloed into different departments, our main applications are terrible (cough cough Survey Designer) and expect an email from IT saying “something is broken” on a daily basis. Leadership is clueless, and wouldn’t be surprised if the company gets acquired in a few years with the way they are handling things. HUGE FAVORITISM within management, so be ready to kiss some serious behind if you want to move up.

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      5.0
      Dec 21, 2025
      Client success
      Recommend
      CEO approval
      Business Outlook

      Pros

      PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

      Cons

      Upward mobility isn't always aligned perfectly for some roles

      2.0
      Jun 23, 2026
      Test engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big corporation with good top leadership

      Cons

      - The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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