Could have been better - Application Specialist Press Ganey Employee Review

2.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Team and manager were great, good team support and communication

Cons

This company was great when I was first hired. As the years went by the leadership changes, acquisitions (forsta mainly) and mass layoffs created HUGE problems. Employees felt like they were not cared about, re-structure of management for advisory to lead application specialist teams was a disaster and led to non-existant job support. Application specialist team members feeling unheard and frustrated with lack of support in LARGE amount of work thrown at you with absolutely no support is a great breeding ground for burnout and leading those to quit. Would not recommend anyone to be in application support at this point, unless something monumental changes.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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