Management puts mission to shame - Director Press Ganey Employee Review

2.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

My team was fantastic. Each was a dedicated employee that upheld a true objective to improve healthcare and patient experience.

Cons

Upper management (read: COO and his sidekick, CEO) has destroyed any semblance of company culture. CEO, who used to pride himself on our organizational success, has all but entirely disengaged from operations. When the COO takes over, probably soon, I imagine most employees will look for work elsewhere. I’m ahead of the curve on that one.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Big corporation with good top leadership

Cons

- The middle management is joke - Many changes on the product direction in the middle of implementation process - Lack of communication between middle management and IC

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