Formerly great company - Anonymous employee Press Ganey Employee Review

2.0
Jan 12, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are still a lot of great people working at PG. The benefits are very good and there is a lot of flexibility in my department.

Cons

With flexibility comes the expectation that you will be available at all hours if a client needs you. In reality, there is no reason a client should need an answer to a question after 5 on Christmas Eve. We are in the survey business, this is not life or death.

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Press Ganey Response
10y
Thank you for your feedback. We appreciate knowing that you feel a strong sense of community and that you value the flexibility you have within your department. We are proud to partner with our clients to help them improve the safety, quality, and experience of care, and similarly, we are committed to delivering leading service to help them in their mission. Thankfully, our clients are working to care for patients 24 hours a day and 365 days a year. As their trusted partner, we are dedicated to providing a team of associates who share their passion and will support them. We recognize the commitment of our associates by providing exceptional benefits and flexibility as you noted. We also prioritize employee recognition for their contributions, and have promoted over 100 employees in the past year. If you would like the opportunity to speak further about your concerns, please contact your manager directly.

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