Pros
Free coffee when forced to come into the office for no reason whatsoever.
Cons
Everything else. Low pay, terrible benefits, zero training/documentation for anything. Constantly changing processes dealing with a poorly built new platform. If you’re unfortunate enough to be within the radius of an office, you will have to come in. It is not a fully remote position; even though it absolutely can be AND WAS for several years. This job has completely eroded my mental health to the point where I’m on the verge of quitting every single day. People are extremely unhappy here; with the exception of the upper level management, who is completely out of touch with what we do or what we deal with on a daily basis. Advice for potential employees: DON’T TAKE THE JOB!