Once great, now a mess - Anonymous employee Priceline.com Employee Review

2.0
Jun 17, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Teams work diligently and want to push the envelope and genuinely care about their work, the company, and their coworkers. Initiative and passion used to be rewarded.

Cons

Management oversight is killing morale. So many leadership changes in recent years crippled the culture and some senior staff that were brought in immediately asserted dominance rather than nurturing the talent they had. It went from a place that cared about employees to a totally results driven workplace, and in such a lean environment (which seemed like it kept getting leaner), burnout started to occur more frequently than it did in years past. Management decisions also, in many cases but not all, keeps the business a step behind it's competitors as well as the group companies. The lack of willingness to take risks is part of that. It's become a place that is obsessed with contributing to the stock price and growing it's bottom line rather than promoting innovation in it's tech, design, brand, etc. It's also a place that really favors bringing in new talent instead of promoting perfectly qualified and motivated employees to new positions. This has caused many pain points because of how lean the teams are and many times employees leave or are let go with so much knowledge of their systems or business that was never properly shared, and it is also a slap in the face to many employees that then see that they aren't getting recognition for their work and maybe aren't being valued.

Explore other reviews about Priceline.com

5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Back to office minimum is 2 days a week which in NY is very good - Solid and stable company, lean and profitable in Booking Holdings - Opportunity to work on many topics - Good culture amongst peers and colleagues. I've found people very helpful and collaborative. - daily catered lunch in office

Cons

- Being lean means prioritizing ruthlessly, so sometimes initiatives will have to go the backlog - I did find that a lot of people take on more than their JD (there's amazing accountability), which also means that people can be very busy.

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Priceline.com Response
2mo
Thanks for the thoughtful review! We’re glad to hear you’re enjoying the flexibility of our hybrid model, the collaborative culture, and the opportunity to work across a broad range of projects. You’re right that we operate with a lean approach - it’s something we monitor closely to make sure teams have what they need to succeed. We ask teams to stay focused on the work that will have the biggest impact, and that sometimes means making tough prioritization decisions. If day-to-day priorities ever feel unclear, we encourage employees to partner with their Manager to help align on focus areas and impact. Thanks again for the feedback and for being part of the Priceline team!
1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teams support their employees and work on interesting projects.

Cons

Do not work for this company. My boss was so incompetent and unable to use techonology, she falsified PIP paperwork using a chronic health disability while lying that I did not complete my work -- in an attempt to fire me so people would not be able to see how poorly she understands the field of technology. Unforunta3ely for her, AI has adigital footprint when she realized she was caught and there was proof she was lying she fired me to cover it up. Long story short is I won the battle and would adivise anyone and everyone interested in technology or working for a company that has checks and balances on incompetent managers DO NOT WORK FOR THIS COMPANY.

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