Priceline.com reviews

3.7

73% would recommend to a friend

(539 total reviews)
avatar

Brigit Zimmerman

90% approve of CEO

49% positive business outlook

Priceline.com has an employee rating of 3.7 out of 5 stars, based on 539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Priceline.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

539 reviews
3.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team to work with, work is enjoyable and engaging, software stack is well-organized, and infrastructure runs smoothly; I can focus on what I need to get done. Flexible managers

Cons

I had basically no cons until this past month, when the CEO and c-suite decided on a very strict, rushed, poorly thought out Return to Office policy. 2 days in, for everyone, no exceptions. I was hired as remote and live 2 hours from the office. There are others I know who live over 3 hours away and are being told to commute or move, or be let go. Me and my team have delivered good work ahead of schedule since I started, but are now being asked to waste hours a week for no good reason. Very good chance that many good employees, myself included, will not last another year and what was otherwise my favorite place to work so far.

avatar
Priceline.com Response
2y
Thanks for sharing your thoughts on our updated flexible work policy, which requires employees to be in the office two days a week. We understand this change has been an adjustment, especially for employees who became accustomed to working remotely during the pandemic. Our decision was driven by several considerations including enhanced collaboration and communication, to reignite and enhance our company culture, and to provide more networking and development opportunities for all colleagues. We also want to clarify that we did not have a full remote policy before this announcement; we have consistently hired individuals within commutable distance from our offices with the expectation that employees would return to the office once it was safe to do so. As we move to the new NYC office in the Empire State Building, we will be sharing with our sister brands, hence the need for the desk reservation system, and you unfortunately will not have your own workstation. Speak with your Manager or HR Business Partner if you have specific concerns, and ways in which we can support you in the transition back to the office.
2.0
Jun 13, 2018
Recommend
CEO approval
Business Outlook

Pros

I have the privilege to work with some of the smartest people in different teams. Good benefits, but below industry average. Learned a lot

Cons

I have to do everything myself without getting support. Talented people are leaving at a faster pace I have ever witnessed....very sad. I don't think the senior management cares at this point of people leaving. Nepotism. Played from the top level down.

avatar
Priceline.com Response
7y
We were disappointed to hear this feedback. Please know that we take it seriously. You are correct in saying things have changed in recent years - we believe that change was necessary, and that we have changed for the better, becoming a faster, more agile and more successful company today than we have ever been. We do need to address a factual inaccuracy in your comments: your claim that 80% of our employees have been here for more than 10 years is not right. That number is closer to 20%. Experience is a highly valuable trait, so the notion that a longtime employee is not adding value is not accurate. New employees can and do bring a fresh perspective, and we have a mix of both at Priceline. Important to note that our CEO did not instruct employees to put “good reviews” on Glassdoor. In a training session for managers, he noted that we read and react to all feedback on Glassdoor, both good and bad - if you have a good experience here, we love reading about it. If not, we take that feedback seriously as well. All feedback is encouraged. On the whole, we are sorry to hear that you experienced frustration and wish you the best of luck going forward.
2.0
Jul 22, 2017

Trending Down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Summer Fridays, which have been reduced. Benefits are decent. Decent office environments in NY and CT.

Cons

CEO is arrogant and biased against woman. CFO thinks he knows everything about every other function in the business. Both have only ever worked at Priceline, so have no perspective on the world outside of Priceline. CTO is a bully, and the CEO is afraid to stand up to him and do the right thing. People are generally unhappy at all the recent changes, while sr. leaders ride the wave of an ever increasing stock price to line their pockets. HR is ineffective at being able to bring about change . . . really just able to admininister pay, benefits, and basic programs. So happy that I am no longer there.

Viewing 1 - 3 of 539 Reviews

Glassdoor has 585 Priceline.com reviews submitted anonymously by Priceline.com employees. Read employee reviews and ratings on Glassdoor to decide if Priceline.com is right for you.