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Priceline.com

Engaged Employer

Priceline.com reviews

3.7

73% would recommend to a friend

(539 total reviews)
avatar

Brigit Zimmerman

90% approve of CEO

49% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Work/Life balance

3.8

Culture & values

3.4

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Priceline.com has an employee rating of 3.7 out of 5 stars, based on 539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Priceline.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

539 reviews
1.0
Feb 19, 2018

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck, that's about it.

Cons

Everything. The CEO is an empty-headed puppet with Glenn Fogel pulling the strings. He wouldn't know what to do with an original thought if someone handed it to him. He stands up at meetings telling everyone how "wonderful" everything is, when everyone knows that they are not. Not one word about what the company is doing to overcome the struggling areas or changing to improve the organization. The CTO, who has been there 2 years now, has completely disassembled the technology department, wiped out all job satisfaction that anyone has had, and created an environment where no one wants to be there. I watched as new developers, filled with energy and excitement became beaten down and discouraged, leaving the company after only 1 year of service. This guy is an inflexible tyrant that doesn't care what anyone on his staff has to say unless it's an "ata-boy boss!". If you're going to work for this idiot, bring plenty of chap stick. From a company that once had employees happy to be celebrating their 15 year anniversary, to one where most people don't last more than a year, Priceline has become the kind of place any decent talent should avoid like the plague. Turn over at Priceline is around 25% on a good year, some times much higher. Most folks still working there are looking for "the perfect job" before leaving, allowing for the rite mix of technology, compensation and work/life balance.

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Priceline.com Response
7y
This was a difficult review to read. While I will not offer a line-by-line response to your feedback, I will say that your perspective honestly does not match the reality of life at Priceline. For one, our CEO is very careful to avoid simply focusing on our wins when he addresses the company; he addresses both successes and failures in equal measure, and offers context on the reasons for both. We pride ourselves as an organization on taking a clear and rigorous view of our performance. Your note about turnover is not factually accurate either; our turnover rate is has been well below the figure you quote for as long as we have been tracking turnover statistics, and is better than the industry average. Our company includes a healthy mix of longtime employees and new ones, and we value both the stability and knowledge of tenured employees, as well as the fresh perspective of new ones. While I don’t agree with your feedback, I do thank you for sharing it, and wish you all the best at your new company.
2.0
Oct 8, 2017

A Good Has Been...Now on its last legs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Part of The Priceline Group ( -> stock is doing well)

Cons

Uninspired Leadership at the top Technology department is in ruins (thanks to a clueless- "I dont know, you tell me" CTO) Mass attrition in record numbers in recent months -> unhealthy work environment + mediocrity in all facets (HR, Product, Software, Business, etc.)

1.0
Jun 4, 2018

Rife with Favortism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart peers to work with.

Cons

Unless you are in the good graces with the upper management, your voice is not heard. Favoritism is rampant and it is not even hidden. There has been a lot of chaos and reorganizations taking place over the past few years that have only exacerbated the problem of favoritism. After the CIO was unceremoniously fired, a new reckless, incompetent CTO took his place and bullied his way around with an ax, slashing and cutting managers at will and bringing in his own "buddies" to continue the carnage. Left in the wake are a bunch of good people either let go, or quit in justified disgust. HR personnel are gutless to do anything about it, but then again, in their defense, they are also in fear of their jobs. Privately, they will acknowledge what's happening is wrong, but publicly can't or are unwilling to interfere, even though that is their job - pathetic! Do yourself a favor and avoid working for this "wolf in sheep's clothing" company! They really don't care about you - their actions belie their words. They only care about themselves... don't find that out the hard way!

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Priceline.com Response
7y
Respectfully, we do disagree with your perception of our work environment. Over the past couple of years, priceline has worked diligently to evolve and advance, and change can be hard - and the rationale behind that change can certainly be viewed differently by different people. As we have updated our technology stack, certain skillsets have needed to evolve. While we respect your perception that you saw favoritism, we operate on a merit system - “favoritism” is earned, not simply handed out. We reward and promote employees based on merit. While we may disagree here, we do take all feedback seriously and appreciate you sharing this with us. I’d encourage you to arrange for a confidential conversation with me or someone else in People & Culture to share more so we can better address your concerns.
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