Priceline.com reviews

3.7

73% would recommend to a friend

(539 total reviews)
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Brigit Zimmerman

90% approve of CEO

49% positive business outlook

Priceline.com has an employee rating of 3.7 out of 5 stars, based on 539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Priceline.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

539 reviews
1.0
May 7, 2017

Want to see company in decline - join priceline

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great. Priceline.com historically had great emphasis on this although now its changing slowly.

Cons

Priceline.com is a company in decline. There is no real vision, just agenda's. A lot of employee churn is happening at Priceline and its not for good. Many of the engineers who built Priceline have left. Whoever is left is waiting for RSU's to vest. The tech environment has become toxic and the new CTO is to blame for it. There is a lack of clear vision from tech side for the business and more time is spent in trying to block progress than to move towards success (in the name of mordenization and move to cloud). Priceline is going the way Yahoo did 2-3 years back.

3.0
Aug 18, 2020
Recommend
CEO approval
Business Outlook

Pros

I worked with many talented people over my time at Priceline and made life-long friends. Great culture in the NY office with lots of parties and events for different holidays. The CEO tries to be transparent and has regular CEO updates which can be more informative and interesting than other companies I've worked at. Have a lot of internal tools to support your work, especially on the data side. Decent benefits and PTO policy.

Cons

You have to tip toe around leadership. Lots of politics. No training for future leaders and managers. You only get management training once you become a manager so people in a "lead" position get no training on mentoring or coaching. Too many meetings. People would set up meetings to decide what they were going to meet about. I had to block off my calendar in 1–2 hour increments to make it look like my schedule was full in order to get a day of work in with no meetings. There are some toxic leaders from c-suite down to managers. People were hired without being interviewed because they had worked previously with a c-suite employee. There was an entire team that was having difficulty with their manager and HR did nothing about it and put the blame back on the ICs. ICs are never asked to review or give feedback on their manager. Design team was extremely under-resourced for years. Some teams had 1 designer to 3–4 PMs. The designers had to rush through their work and many times had to forgo research to move quickly. The design team has had a very high turnover rate and in 2019 about 6 designers left in a 6 month period. Design has felt under valued at Priceline for a very long time.

2.0
May 10, 2018

Downward spiral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really great benefits: 401k match per pay period Different health plans with separate dental and vision options Flexible work schedule/location- come in late or leave early for an appointment. Work from home if your job allows, as needed

Cons

Your experience at Priceline depends on what department you work in. Some are in absolute turmoil and I’ve been working in one of those departments. You can see the physical toll that stress and the working environment has on employees. My department lacks unity, communication, and leadership. I used to enjoy my job but now it just makes me sick. My boss is an arrogant narcissist who is too busy floating his own boat to care to understand things that are important or provide any kind of direction or mentorship for his direct reports. Parties/events were way better a few years back when planning was collaborative/inclusive. Not everything has to be a secret!

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Priceline.com Response
7y
Thank you for taking the time to share this feedback. It reads as though you are responding to a specific individual or individuals, versus the company as a whole. You identified yourself as a current employee. If your situation has not changed, please arrange to speak with me or with someone else in the People & Culture department. The conversation will be confidential and it will give us the chance to address these issues. Thank you.
Viewing 7 - 9 of 539 Reviews

Glassdoor has 585 Priceline.com reviews submitted anonymously by Priceline.com employees. Read employee reviews and ratings on Glassdoor to decide if Priceline.com is right for you.