Priceline.com reviews

3.7

73% would recommend to a friend

(539 total reviews)
avatar

Brigit Zimmerman

90% approve of CEO

49% positive business outlook

Priceline.com has an employee rating of 3.7 out of 5 stars, based on 539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Priceline.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

539 reviews
2.0
Jun 17, 2017

Once great, now a mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Teams work diligently and want to push the envelope and genuinely care about their work, the company, and their coworkers. Initiative and passion used to be rewarded.

Cons

Management oversight is killing morale. So many leadership changes in recent years crippled the culture and some senior staff that were brought in immediately asserted dominance rather than nurturing the talent they had. It went from a place that cared about employees to a totally results driven workplace, and in such a lean environment (which seemed like it kept getting leaner), burnout started to occur more frequently than it did in years past. Management decisions also, in many cases but not all, keeps the business a step behind it's competitors as well as the group companies. The lack of willingness to take risks is part of that. It's become a place that is obsessed with contributing to the stock price and growing it's bottom line rather than promoting innovation in it's tech, design, brand, etc. It's also a place that really favors bringing in new talent instead of promoting perfectly qualified and motivated employees to new positions. This has caused many pain points because of how lean the teams are and many times employees leave or are let go with so much knowledge of their systems or business that was never properly shared, and it is also a slap in the face to many employees that then see that they aren't getting recognition for their work and maybe aren't being valued.

2.0
Apr 29, 2018

Trending down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very talented workforce, pretty good work/life balance, household name brand, good bonus package compared to other companies. Opportunities to learn in the right areas. HR at face value is tries hard to make change

Cons

Director and above positions seem to have a poor gauge on the current state of affairs. Many teams have been in disarray last few years, lots of talent leaving. Dominated by sister companies and competitors. Very little room for growth unless you’re buddy buddy with the right people, and leaders that treat you more like a number than a person.

avatar
Priceline.com Response
7y
Thanks for your feedback. We have been working tirelessly over the past several years to upgrade our technology stack and evolve our culture, and we are proud of our results, but understand that not everyone will have the same experience. Good luck in your next role.
2.0
Oct 11, 2017
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation. Decent travel perks. Shuttles to train station. Free coffee. Bagel Thursdays. Am I at twenty words yet t?

Cons

New senior leadership was hired in haste by former CEO who quit the company shortly after. Many depts are left with inept, inexperienced leaders who are struggling to coordinate the efforts across departments and even within their own teams. Stress level 9999

Viewing 10 - 12 of 539 Reviews

Glassdoor has 585 Priceline.com reviews submitted anonymously by Priceline.com employees. Read employee reviews and ratings on Glassdoor to decide if Priceline.com is right for you.