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Priceline.com

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Priceline.com reviews

Great people, systems and processes are awful - Market Manager Priceline.com Employee Review

3.0
Jan 4, 2024
Market manager
Recommend
CEO approval
Business Outlook

Pros

Great people - everyone is so nice and willing to help Employee discount and travel perks

Cons

The forced return to office doesn’t feel fair, especially when a lot of team members and leadership get to work remotely. Our support, systems and processes are awful. It causes us to lose credibility with our hotel partners and frankly it’s so embarrassing to have to explain so many issues and failures. Most middle level managers are great, but they can’t support as well as they should be able to because they are stretched too thin. The workload is too much. I consistently have to work more than 40 hours a week to get everything done. We are consistently assigned so many responsibilities outside of our core tasks that we just don’t have time to do our job.

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Priceline.com Response
2y
Thank you for sharing your feedback. We appreciate your positive comments about our team and the perks we offer. We understand that the transition back to the office can be challenging for some, and we supported our employees as best we could during the transition. The decision to implement a hybrid working model has resulted in improved collaboration and communication, and has provided more networking and development opportunities for our employees. We hope you’ve experienced similar benefits during the recent months. We want to ensure our employees have the tools and resources they need to be successful. We encourage employees to share their ideas on ways we can improve the efficiency of our systems and tools. Improving these areas is a top priority for us as we understand the impact they have on our relationships with hotel partners and our overall credibility. Thank you once again for your feedback and for being a valued member of our team.

Explore other reviews about Priceline.com

5.0
Apr 10, 2026
Senior operations manager
Recommend
CEO approval
Business Outlook

Pros

- Back to office minimum is 2 days a week which in NY is very good - Solid and stable company, lean and profitable in Booking Holdings - Opportunity to work on many topics - Good culture amongst peers and colleagues. I've found people very helpful and collaborative. - daily catered lunch in office

Cons

- Being lean means prioritizing ruthlessly, so sometimes initiatives will have to go the backlog - I did find that a lot of people take on more than their JD (there's amazing accountability), which also means that people can be very busy.

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Priceline.com Response
2mo
Thanks for the thoughtful review! We’re glad to hear you’re enjoying the flexibility of our hybrid model, the collaborative culture, and the opportunity to work across a broad range of projects. You’re right that we operate with a lean approach - it’s something we monitor closely to make sure teams have what they need to succeed. We ask teams to stay focused on the work that will have the biggest impact, and that sometimes means making tough prioritization decisions. If day-to-day priorities ever feel unclear, we encourage employees to partner with their Manager to help align on focus areas and impact. Thanks again for the feedback and for being part of the Priceline team!
1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teams support their employees and work on interesting projects.

Cons

Do not work for this company. My boss was so incompetent and unable to use techonology, she falsified PIP paperwork using a chronic health disability while lying that I did not complete my work -- in an attempt to fire me so people would not be able to see how poorly she understands the field of technology. Unforunta3ely for her, AI has adigital footprint when she realized she was caught and there was proof she was lying she fired me to cover it up. Long story short is I won the battle and would adivise anyone and everyone interested in technology or working for a company that has checks and balances on incompetent managers DO NOT WORK FOR THIS COMPANY.

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