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Priceline.com

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Priceline.com reviews

Stable job, little room for growth and poorly handled RTO policy - Product Manager Priceline.com Employee Review

3.0
Feb 20, 2024
Product manager
Recommend
CEO approval
Business Outlook

Pros

Well-established, stable company. Work culture is really good in some aspects - a lot of great people here, but I believe this also depends on the team and your direct manager. Good bonuses.

Cons

They don't like to give promotions out, but they will pile on more work and expand your scope and expect you to prove that you deserve a promotion/raise for years before actually giving you what you deserve. The RTO policy was poorly handled and very rigid to the point of being silly. Despite what they say now, it was very clearly told to us during Covid that we would have a 5 day flex policy with no plan to change that. For four years they hired people in all different locations and countries because of that so now that they want us back in office, most of us still need to zoom all day. Yes, they have the right to change their policies but it's insulting that they are acting like we misunderstood them. The way they did this made me lose trust in the company. Meanwhile, they don't provide enough meeting rooms or desks. I understand the benefits of being in the office and I do actually enjoy being there, but there are ways to be more reasonable about the policy. Goal planning is chaotic - the leadership team pick 4 or 5 "themes" that are so vague and broad and the rest of our teams have to figure out how to prioritize hundreds of projects/features that they want in a short period. Often times those projects have little to do with the 5 big themes. All the teams are very silo'd and stretched thin. Being in office has not helped that.

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Priceline.com Response
2y
Thanks for sharing your perspective. Our decision to implement a hybrid work model was driven by several considerations including enhanced collaboration and communication and to provide more networking and development opportunities for employees. It was important to us that our employees felt supported and informed during the transition, which is why we provided several months' notice to make any arrangements needed in order to meet the requirement of two days in office. Throughout the pandemic, we consistently reinforced the role that our offices play in maintaining and evolving our culture. And we consistently hired individuals within commutable distance from our offices with the expectation that employees would return to the office once it was safe to do so. We did make exceptions in rare cases for hard to find talent segments. We recognize the space challenges in some of our offices, especially where we share space with our sister brands, and are actively looking for additional space in New York City for example. We appreciate your feedback on promotions and career growth opportunities. At Priceline, we are committed to recognizing and rewarding deserving employees and providing avenues for career advancement. Earlier this year, over 160 Priceliners were promoted, of whom we are very proud!

Explore other reviews about Priceline.com

5.0
Apr 10, 2026
Senior operations manager
Recommend
CEO approval
Business Outlook

Pros

- Back to office minimum is 2 days a week which in NY is very good - Solid and stable company, lean and profitable in Booking Holdings - Opportunity to work on many topics - Good culture amongst peers and colleagues. I've found people very helpful and collaborative. - daily catered lunch in office

Cons

- Being lean means prioritizing ruthlessly, so sometimes initiatives will have to go the backlog - I did find that a lot of people take on more than their JD (there's amazing accountability), which also means that people can be very busy.

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Priceline.com Response
2mo
Thanks for the thoughtful review! We’re glad to hear you’re enjoying the flexibility of our hybrid model, the collaborative culture, and the opportunity to work across a broad range of projects. You’re right that we operate with a lean approach - it’s something we monitor closely to make sure teams have what they need to succeed. We ask teams to stay focused on the work that will have the biggest impact, and that sometimes means making tough prioritization decisions. If day-to-day priorities ever feel unclear, we encourage employees to partner with their Manager to help align on focus areas and impact. Thanks again for the feedback and for being part of the Priceline team!
1.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teams support their employees and work on interesting projects.

Cons

Do not work for this company. My boss was so incompetent and unable to use techonology, she falsified PIP paperwork using a chronic health disability while lying that I did not complete my work -- in an attempt to fire me so people would not be able to see how poorly she understands the field of technology. Unforunta3ely for her, AI has adigital footprint when she realized she was caught and there was proof she was lying she fired me to cover it up. Long story short is I won the battle and would adivise anyone and everyone interested in technology or working for a company that has checks and balances on incompetent managers DO NOT WORK FOR THIS COMPANY.

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