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Professional Physical Therapy

Engaged Employer

Disappointed in this company - Receptionist Professional Physical Therapy Employee Review

2.0
Apr 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefit package Events for employees Coworkers are easy to get along with

Cons

To be honest, I enjoyed working for this company at the beginning even though the compensation is low because of the great benefits. However, over time, there has been an increase of work for the front desk staff as the office supervisor position has been discontinued, leaving the low-paid receptionists to pick up the slack instead of the Regional supervisors. Physical therapy aides are only able to work part-time because the company does not want to provide benefits for them. Many of the smaller offices do not have enough aides or do not schedule them enough, leaving the receptionists to work as aides as well. In fact, the company has decided to "cross-train" both PT aides and receptionists to be able to do each others jobs for NO additional pay. They have even updated the job descriptions to reflect the extra work that both aides and receptionists now have to do. I have never worked anywhere where your job responsibilities are changed without your consent and without renegotiating compensation. The starting pay for the receptionist position is low, but considering what other employers pay for the same position, it is fair. However, for the amount of work and responsibility that is expected, the pay is a joke. Raises are also a joke, 25 cents to be exact. Anyone looking for a decent job with room for growth and mobility, look elsewhere.

Explore other reviews about Professional Physical Therapy

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff that truly cares about their patients. Excellent management that listens and cares about your wellbeing as an employee, and is willing to listen to constructive criticism towards daily processes.

Cons

High volume of patients, so lots of work needed (which isn't necessarily a con, but can be at times).

3.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Professional Physical Therapy Is a great company to work for, on paper. Weekly education, good mentorship, great therapists that you can pick their brains on to ask for help, and people are always willing to help. Salary is average at best, but with incentives to get better, you get paid more, which in reality how it should be

Cons

Clinical Directors bonuses are based upon their quarterly quota they get to keep their office running. IE: If you have a greedy CD who wants to keep the quota money to themselves, youre office wont flourish, you get a CD that reinvests the quota into the office, the office will flourish. A staff PT can't review the CD; the CD gets reviewed by KPI numbers that you are apart of during review. Which is a little interested due to the staff should have a say in how the leadership is running

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