Pros
All you can drink coffee, tea, and hot coco.
Cons
Low Pay, poor training. T/L or supervisors act like they are almighty. T/L provides guidance to some team members selectively. Without consulting managers and without team member's permission, T/L assign away all of works from one particular team member to all other team members on the second day on the floor. T/L has a power to take away one's accountability and manipulate one's capability by giving away all of one's work to his favorite team member whom he sit with, trained, and chat with hours and hours. Despite of suspecting every tiny single work from one team member who speaks with heavy accent, T/L never did thorough review on works before the works was submitted to Q/C because he totally trust someone he trained hours and hours. And then the T/L would blame the Q/C did not do their job. T/L never comes to work in time due to his car broken down, his sickness, and etc. When the Checkpoint was not pushed through in time, the T/L blame it on that heavy accent speaking team member although that member had been waiting for the T/L all day to review the Checkpoint and everything before submitting as required by the T/L. T/L would blame every mistake he found on that heavy accent speaking team member without doing thorough research or forgetting that he actually gave all of one's work to other members. Sometimes, the T/L would give that heavy accent speaking team member some bread crumbs (work) that other team member had already worked on. When this accent speaking member pointed out the errors other members did, immediately, the T/L would tell other members that the heavy accent speaking member found their mistakes. It really caused other members hate this accent speaking member. The one who speaks with heavy accent was willing to work it out and eager to get improved. After first week on the floor, and after the T/L came back from vacation, the heavy accent speaking team member agreed that she would work on the list that the T/L provided. Saying that "manager will help you", the T/L sent email with a list of “performance review” based on his level of knowledge plus his gut and judgment to his manager and HR managers. In the meeting with HR manager, the T/L exaggeratedly grumble all the mistake he could find to cover his own faults. during the meeting although the heavy accent speaking team member always talk with big smile on the face and did not say anything bad about this T/L, the HR still believed that the T/L is right about that this worker argued a lot without considering that the T/L has friend in the company and people talks. It is not worth to work for a company that has no respect to others and create manipulation of other’s capability.