It's a job - Employee QTS Employee Review

3.0
Feb 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Teamwork is extraordinary, plenty of opportunities to learn more, able to have work/life balance, keep extremely busy

Cons

no personal space in seating, germs spread quickly, let client control how we manage their devices which requires special procedures for all of them making it difficult to manage, no organization, no accountability, let clients control scheduling which amounts to conflicts, much more concerned with nps scores rather than procedures/processes to make our jobs easier so that we can work more effectively

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QTS Response
9y
I appreciate you taking the time to provide feedback and hope you feel comfortable sharing this feedback with your immediate supervisor. It is never our intent to provide a less-than-ideal work environment for any of our QTSers. We are always looking for ways to improve the employee and customer experience, so I hope you’ll share your ideas either directly with me or by using one of our internal communication channels on MyQTS. Lorraine Swicicki VP Customer Care

Explore other reviews about QTS

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has continued to find new ways to increase retention. Have a great team and feel supported by management. Just added a new equity program along with already existing stock purchase program.

Cons

Limited amount of work from home days allocated per employee. No car bonus or reimbursement for tolls on commute to work.

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QTS Response
1w
We appreciate the review! It's encouraging to hear you're excited about our new equity program, "Together We Grow." When QTS is successful, everyone is successful! QTS recognizes that work flexibility is important and employees are encouraged to utilize all 52 work-from-home days every year. This does not include days when the unexpected occurs, like picking up a sick child from school, running home to take care of an immediate need, falling ill, etc. Thank you for your feedback and contributions to QTS!
5.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Servant Leadership - Folks will lean in to help you resolve issues. Fluid workflow - There are opportunities to work with other workgroups when you have spare capacity to grow your knowledge/experience into other areas. Rampant Growth - Industry as a whole is expanding very fast. Giving new opportunities for movement Environmental stewards - Leader in sustainable data centers with closed loop cooling. Community driven - Constantly have volunteer opportunities available and actively looking for more Teamwork - From at work, to at home; Your coworkers, managers, and executives actually care about you. They want to know who you are and are genuine in their interactions. CEO's will actively strive to learn your name... so it still has the small company vibe, but it is getting bigger fast.

Cons

Growing pains - Rapid growth and expansion have left some policies in need of polishing/creating. With the rapid growth there is upward mobility that leaves production vacuums behind. Good/Bad - the expansion doesn't appear to be slowing down anytime soon.

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