No management presence - Data Center Engineer QTS Employee Review

1.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Available OT is the ONLY good thing! Guess that’s what happens when your understaffed

Cons

Not set schedule. Low pay. No room for advancement. For the short time I worked for QTS I barely saw my manager and when he did roll in around 10am or so he was heading home by 2-3pm. Working 9 hours with nothing to do got old. Whenever I would send my ‘manager’ an email for things to work on in the overnight hours i always got the ‘I’ll get you some things to work on’ but they never came. Each week he would send an email out to the team letting us know they he would set a schedule for us but that never came either. I would get a text Sunday night from him letting me know when my next shift was. Very unprofessional. Favoritism ran rampant throughout my office. We had a small team but only a couple of people would actually do any work. Some likes to sit back and act like ‘leaders’ by constantly sending out emails about things that didn’t get done or how they should be done. One teammate would actually go out of his way to help me with any questions I might have but the other 3 didn’t do anything but complain about everything. The new team lead?? That was a joke in itself. Another one that would rather send out emails and call people out rather then try and actual find a solution to an issue. I remember one night he showed up drunk after being out to try and explain to us how something should be done!! I was excited when I started working for QTS but once I saw how things were run in my office I was glad to be out of there!

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QTS Response
8y
I have been part of the QTS family here in New Jersey since they acquired Globix nearly 12 years ago and I can say I love being part of this family. In all my years here I have never witnessed the kind of behavior or lack of work you speak of. And I find it confusing that you write the 'Pros' as having opportunities for OT and you mention being understaffed, but then complain of not having anything to do. Those two things don't go together in my book. We are a family here in NJ. We have each other's backs. We help each other. We work hard to ensure the best possible service for our customers. Things aren't always perfect, but families rarely are. We wish you the best and hope you're able to find a better fit for yourself. Nitza Aviles Data Center Technician II, New Jersey, NJ

Explore other reviews about QTS

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The company has continued to find new ways to increase retention. Have a great team and feel supported by management. Just added a new equity program along with already existing stock purchase program.

Cons

Limited amount of work from home days allocated per employee. No car bonus or reimbursement for tolls on commute to work.

avatar
QTS Response
1w
We appreciate the review! It's encouraging to hear you're excited about our new equity program, "Together We Grow." When QTS is successful, everyone is successful! QTS recognizes that work flexibility is important and employees are encouraged to utilize all 52 work-from-home days every year. This does not include days when the unexpected occurs, like picking up a sick child from school, running home to take care of an immediate need, falling ill, etc. Thank you for your feedback and contributions to QTS!
5.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Servant Leadership - Folks will lean in to help you resolve issues. Fluid workflow - There are opportunities to work with other workgroups when you have spare capacity to grow your knowledge/experience into other areas. Rampant Growth - Industry as a whole is expanding very fast. Giving new opportunities for movement Environmental stewards - Leader in sustainable data centers with closed loop cooling. Community driven - Constantly have volunteer opportunities available and actively looking for more Teamwork - From at work, to at home; Your coworkers, managers, and executives actually care about you. They want to know who you are and are genuine in their interactions. CEO's will actively strive to learn your name... so it still has the small company vibe, but it is getting bigger fast.

Cons

Growing pains - Rapid growth and expansion have left some policies in need of polishing/creating. With the rapid growth there is upward mobility that leaves production vacuums behind. Good/Bad - the expansion doesn't appear to be slowing down anytime soon.

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