Pros
This company is socially conscious in a way I've never experienced. They care about their employees in ways other companies pretend to. They care about the community and help employees spend time caring for the communities they are involved in. Benefits are out of this world good and cheap. Transparency is a reality. The culture is fun and hard working. The teams are close knit and good friends in the way that being at a huge event for a week at a time together makes easy. The software itself is in a constant state of change, being built the right way, with Agile teams who understand that waterfall will be their downfall. Product owners know the product inside and out. All of development is assisting the services team on a regular basis - no one is left to fend for themselves. Hiring and growth is happening at a break neck speed.
Cons
The biggest obstacle to service of clients is that many features of the software are in a minimum viable product state. The fast development cycle leaves items in MVP state for a while and negatively impacts ease of use for clients and the client services team. This is honestly the best problem I can think of a software company having.